FOUNDED IN 2012
We are Guru Systems
We deliver market-leading hardware and data analytics across heat networks, improving performance for developers, heat suppliers, customers and our planet.
Helping to deliver cost-effective heat networks
Supporting intelligent metering and billing solutions
Improving customer satisfaction
Optimising heat networks
Helping to deliver cost-effective heat networks
VALUE
Protect your profit margins through a proven system that works first time to deliver what your clients want both at handover and after customers move in.
TRUST
Get complete transparency on heat network installation, allowing you to spot problems, fix them early, reduce repeat site visits and hold your supply chain to account.
EFFICIENCY
Make your contractual obligations easier to fulfil and ensure a smooth handover through more efficient commissioning and verification of heat networks.
Supporting intelligent metering and billing solutions
CUSTOMER SATISFACTION
Minimise complaints and support calls and engage customers with their energy use through easy-to-use in-home displays with reliable top-up options.
COMPLIANCE
Ensure ease of compliance with current metering and billing regulations and be prepared for future regulatory changes.
SUPPORT
Build a relationship with a trusted partner who will work collaboratively with you over the long term as you support your customers.
Improving customer satisfaction
MANAGE DEBT RISK
Manage payment plans and supply remotely and engage customers with their energy use to both minimise debt risk and support vulnerable customers.
CUSTOMER SATISFACTION
Diagnose problems before they affect customers, allowing you to improve response times when your customers need support and protect your reputation.
FLEXIBILITY
Use a single system for multiple utility services and have the freedom to swap to more competitive service providers without changing your infrastructure or disturbing customers.
Optimising heat networks
PERFORMANCE
View real-time data and analysis to help you increase the efficiency of your heat network, delivering lower overall costs for you and your customers.
VISIBILITY
Get complete visibility across your entire network including individual dwellings and the plant room, allowing you to spot problems, fix them early, and reduce site visits.
TRUSTED PARTNER
Work with us over the long term to access and implement best practice, allowing you to manage operating costs and deliver value for customers.
Memberships and Certifications
We are members of the Association for Decentralised Energy (ADE) and our products and processes have been awarded ISO 9001, ISO 14001, ISO 27001 and Cyber Essentials Plus certifications. We are also a Bronze member of Supply Chain Sustainability School.
Latest news
Webinar: Delivering intelligent network control with remote HIU configuration
On 3 December 2020, Guru and Altecnic hosted the webinar Delivering intelligent network control with remote HIU configuration. Watch [...]
How acceptance testing and data visibility reduces costs for build to rent developments
When CIBSE and the ADE publish the updated Heat Networks Code of Practice (known as CP1.2) in the coming [...]
Why the amendments to the Heat Network Regulations are a serious setback for customers and our planet
Last Friday, with little ceremony, the government laid an amendment to the Heat Network (Metering and Billing) Regulations. The industry [...]