Guru Hub II2022-04-01T12:18:37+01:00
HEAT NETWORKS

Guru Hub II

Capture and display heat network data, plus data from up to four other utilities.

The accompanying Guru Pay software is used by your chosen metering and billing provider to offer a variety of pay-as-you-go options or credit billing to your customers.

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Guru Hub II
Guru Hub II
CONVENIENCE

Hardware agnostic, with an open API

The Guru Hub II manages and monitors up to five utility accounts, and controls up to three external control devices, such as shut off valves.

Our open API supports a range metering and billing services, giving you the freedom to swap to more competitive service providers without changing your infrastructure or disturbing customers.

  • HIU, valve and meter agnostic

  • Option for recessed fitting kit

RELIABILITY

Data for both metering and billing, and performance management

Our technology uses 868 MHz wireless mesh communications to ensure high reliability, including in areas where SIM cards won’t work due to lack of signal.

  • Captures meter data every five minutes for network performance management via Guru Pinpoint

  • Captures meter data every thirty minutes for metering and billing

Stockwell Park Estate, London
Legacy Tower, Stratford
COMPLIANCE

Stay ahead of regulation

Data collected by the Hub II helps you meet the Heat Network (Metering and Billing) Regulations 2014, comply with the Code of Practice for Heat Networks, and report against Heat Trust’s customer service and customer protection standards.

Our wireless mesh network is more secure than unencrypted wired systems and all data is covered under Guru’s ISO27001 certification for cyber security.

DESIGN

5” touchscreen display

Residents can use the display to view and pay for energy. It also shows:

  • Credit balance
  • Current real-time demand
  • Tariff information, including standing charge and friendly or emergency credit options
  • Colour graphs of consumption for last day, week and month
  • Custom messaging from utility to customer
  • CO2 emissions
  • Designed with extensive input from residents

  • 10 year design life

Guru Hub II
Guru Pay
ACCOMPANYING SOFTWARE

Guru Pay

Guru Pay allows property managers and metering and billing companies to manage tariffs, manage payments and mitigate debt risk by remotely switching customers between credit and prepayment, extending friendly or emergency credit, and enabling or disabling supply when needed.

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Choose from a range of metering and billing providers

We already work with these metering and billing providers, and it’s easy for new providers to integrate with Guru Pay.

We also work with these ESCOs:

How our technology works

IN THE HOME

A Guru Hub II is installed on the wall in every dwelling.

How Guru's technology works 1
ON THE SITE

A Guru Hub II is also installed in every block, and in the plant room.

How Guru's technology works 2
ONLINE

After leaving the site, data is then directed to Guru Pay and Guru Pinpoint.

How Guru's technology works 3
Guru Systems’ technology has transformed the way we deliver and monitor the heat we supply to our tenants, to such an extent that we are now revisiting earlier developments to install Guru Systems’ meters where previously we had old-fashioned prepayment meters.
Robin Feeley, L&Q Energy

Simple to set up and maintain

SITE DELIVERY

Our site delivery team ensures project setup and commissioning runs smoothly. We work with trusted installers to meet your timelines.

ONBOARDING

Our team works with both your engineering team and head office to deliver training and onboarding across all of our products and services.

SUPPORT

Our Client Success team are here to support you as you support your customers.

CASE STUDY

Pickmere Extra Care, Crewe

Guru Hub II was installed across the site, including in the commercial spaces, meaning that accurate bills could be calculated for the first time.

“85% of residents at Pickmere Court responded to say the new metering and billing system that was installed was satisfactory to excellent.” — Pat Sandland, The Guinness Partnership

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Pickmere Extra Care

Additional software

PERFORMANCE MANAGEMENT

Guru Pinpoint

Guru Hub II also captures heat network performance data every five minutes for analysis via our online analytics platform Guru Pinpoint. Guru Pinpoint uses machine learning algorithms to help you identify and resolve performance issues and improve the efficiency of your heat network.

Find out more
ACCEPTANCE TESTING

Guru Verify

Before residents move in, deliver site-wide acceptance testing in line with ADE/CIBSE Heat Networks Code of Practice 2020 quickly and cost effectively. Test dwellings using the mobile app and track progress across the entire site using the web platform.

Find out more
Guru Verify

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For more information, or to request a quote, please get in touch.

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