CONVENIENCE
Access structured, multi-utility data
The Guru Hub 3 Core manages and monitors up to four utility accounts, and controls up to two external control devices, such as shut off valves.
RELIABILITY
Data for both performance management and metering and billing
Our technology uses 868 MHz wireless mesh communications to ensure high reliability, including in areas where SIM cards won’t work due to lack of signal.
COMPLIANCE
Stay ahead of regulation
Data collected by the Hub 3 Core helps you meet the Heat Network (Metering and Billing) Regulations 2014, comply with the Code of Practice for Heat Networks, and report against Heat Trust’s customer service and customer protection standards.
Our wireless mesh network is more secure than unencrypted wired systems and all data is covered under Guru’s ISO27001 certification for cyber security.
How our technology works
IN THE HOME
A Guru Hub 3 Core is installed out of sight in every dwelling.
ON THE SITE
A Guru Hub 3 Core is also installed in every block, and in the plant room.
Simple to set up and maintain
SITE DELIVERY
Guru’s site delivery team ensures project setup and commissioning runs smoothly. We work with trusted installers to meet your timelines.
ONBOARDING
Our team works with both your engineering team and head office to deliver training and onboarding across all of our products and services.
SUPPORT
Our Client Success team are here to support you as you support your customers.
Additional software
PERFORMANCE MANAGEMENT
Guru Pinpoint
Guru Hub 3 Core also captures heat network performance data every five minutes for analysis via our online analytics platform Guru Pinpoint. Guru Pinpoint uses machine learning algorithms to help you identify and resolve performance issues and improve the efficiency of your heat network.
Read more
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