Guru Pay allows property managers and metering and billing companies to manage tariffs, manage payments and mitigate debt risk by remotely switching customers between credit and prepayment, extending friendly or emergency credit, and enabling or disabling supply when needed.

The Guru Hub II in-home display also provides residents with a simple way to view and pay for the energy they use.

We provide reliable data to help you deliver intelligent metering, billing and payment services that satisfies customers while helping you maintain regulatory compliance.

Our open API supports a range of metering and billing services, giving you the freedom to swap to more competitive service providers without changing your infrastructure or disturbing customers.

With up to five utility accounts on a single Hub II, operators can manage all common utility services through a single system.

The Hub II also controls up to three wired external devices e.g. shut off valves.

Data from the Hub II is directed to Guru Pay where top-ups and balances are shown in real-time. Your chosen metering and billing service will allow you to support a range of payment options, including direct debit, PayPoint, internet, telephone or SMS.

Customers can still top up via unique payment code entered directly into the Hub II using the touchscreen even if the site is experiencing internet connectivity issues.

Residents can use the display to view and pay for energy. It also shows:

• Credit balance
• Current real-time demand
• Tariff information, including standing charge and friendly or emergency credit options
• Colour graphs of consumption for last day, week and month
• Custom messaging from utility to customer
• CO₂ emissions