OUR UTILITIES MANAGEMENT PLATFORM

Guru Pay

Guru Pay allows property managers and metering and billing companies to manage tariffs, manage payments and mitigate debt risk by remotely switching customers from credit to prepayment, extending friendly or emergency credit, and enabling or disabling supply when needed.

The Guru Hub II in-home display also provides residents with a simple way to view and pay for the energy they use.

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Guru Pay
New Garden Quarter, Stratford
RELIABLE

Reliable data, with an open API

We provide reliable data to help you deliver intelligent metering, billing and payment services that satisfies customers while helping you maintain regulatory compliance.

Our open API supports a range of metering and billing services, giving you the freedom to swap to more competitive service providers without changing your infrastructure or disturbing customers.

MULTI-UTILITY

Manage heat and other utilities accounts

With up to five utility accounts on a single Hub II, operators can manage all common utility services through a single system.

The Hub II also controls up to three wired external devices e.g. shut off valves.

Unex Tower and Stratosphere Tower, Stratford
Guru Hub II
PRE-PAYMENT OPTION

Supports a range of customer payment options

Data from the Hub II is directed to Guru Pay where top-ups and balances are shown in real-time. Your chosen metering and billing service will allow you to support a range of payment options, including direct debit, PayPoint, internet, telephone or SMS.

Customers can still top up via unique payment code entered directly into the Hub II using the touchscreen even if the site is experiencing internet connectivity issues.

DESIGN

5” touchscreen display

  • Credit balance
  • Current real-time demand
  • Tariff information, including standing charge and friendly or emergency credit options
  • Colour graphs of consumption for last day, week and month
  • Custom messaging from utility to customer
  • CO2 emissions
  • Designed with extensive input from residents

  • 10 year design life

Guru Hub II

How our technology works

IN THE HOME

A Guru Hub II is installed on the wall in every dwelling.

How Guru's technology works 1
ON THE SITE

A Guru Hub II is also installed in every block, and in the plant room.

How Guru's technology works 2
ONLINE

After leaving the site, data is then directed to Guru Pay and Guru Pinpoint.

How Guru's technology works 3
Energy and heating can be an invisible cost for social landlords as we take on the role of heat suppliers. Guru has helped us to understand how to make our heating network more efficient, minimise costs for our tenants and support those at risk of fuel poverty.
Eamon Somers, Octavia Housing

Simple to set up and maintain

SITE DELIVERY

Guru’s site delivery team ensures project setup and commissioning runs smoothly. We work with trusted installers to meet your timelines.

ONBOARDING

Our team works with both your engineering team and head office to deliver training and onboarding across all of our products and services.

SUPPORT

Our Client Success team are here to support you as you support your customers.

For more information, or to request a quote, please get in touch.

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