HEAT NETWORKS
Guru Pay
Guru Pay allows property managers and metering and billing companies to manage tariffs, manage payments and mitigate debt risk by remotely switching customers between credit and prepayment, extending friendly or emergency credit, and enabling or disabling supply when needed.
Guru Pay is accompanying software for Guru Hub II.
RELIABLE
Reliable data, with an open API
We provide reliable data to help you deliver intelligent metering, billing and payment services that satisfies customers while helping you maintain regulatory compliance.
Our open API supports a range of metering and billing services, giving you the freedom to swap to more competitive service providers without changing your infrastructure or disturbing customers.
MULTI-UTILITY
Manage heat and other utilities accounts
With up to five utility accounts on a single Hub II, operators can manage all common utility services through a single system.
The Hub II also controls up to three wired external devices e.g. shut off valves.
PRE-PAYMENT OPTION
Supports a range of customer payment options
Data from the Hub II is directed to Guru Pay where top-ups and balances are shown in real-time. Your chosen metering and billing service will allow you to support a range of payment options, including direct debit, PayPoint, internet, telephone or SMS.
Customers can still top up via unique payment code entered directly into the Hub II using the touchscreen even if the site is experiencing internet connectivity issues.
Choose from a range of metering and billing providers
We already work with these metering and billing providers, and it’s easy for new providers to integrate with Guru Pay.
We also work with these ESCOs:
How our technology works
IN THE HOME
A Guru Hub II is installed on the wall in every dwelling.
ON THE SITE
A Guru Hub II is also installed in every block, and in the plant room.
Energy and heating can be an invisible cost for social landlords as we take on the role of heat suppliers. Guru Systems has helped us to understand how to make our heating network more efficient, minimise costs for our tenants and support those at risk of fuel poverty.
Eamon Somers, Octavia Housing
Simple to set up and maintain
SITE DELIVERY
Our site delivery team ensures project setup and commissioning runs smoothly. We work with trusted installers to meet your timelines.
ONBOARDING
Our team works with both your engineering team and head office to deliver training and onboarding across all of our products and services.
SUPPORT
Our Client Success team are here to support you as you support your customers.