Want to contribute to a low carbon future?
At Guru Systems you can be part of a team developing technology that is radically reducing carbon emissions and making energy systems more transparent and lower cost for society. Our vision is to accelerate the decarbonisation of heat.
To achieve our vision, we have brought together a fantastic team of extremely talented people from fields that don’t usually overlap: energy, engineering, IoT, software development and big data analytics.
We’re always on the lookout for talented, passionate people to join the team. If Guru Systems sounds like the place for you, check out our vacancies below.
We’re based in Leather Market in London Bridge.
PURPOSE
Have a measurable impact on the decarbonisation of heat for the benefit of the environment, society and the long-term future of our planet.
INNOVATION
Create and deliver a range of intelligent solutions to improve the energy efficiency and financial performance of heat networks, from IoT devices to data analytics and machine learning.
TEAM
Join a supportive working environment where your opinion is valued, dedication and continuous development are rewarded, new skills can be mastered and people are proud of their work.
Sales Manager Salary: £TBC Location: Midlands & North
Guru Systems is a provider of smart energy management solutions, dedicated to improving energy efficiency and sustainability in the built environment. Our innovative hardware and software platforms empower our clients to make data-driven decisions, reduce energy consumption, and support the transition to net-zero. We’re seeking a dynamic and driven Sales Manager to join our team and contribute to our growth by expanding our market reach and developing strong customer relationships.
The opportunity:
We are seeking a dynamic and results-driven Sales Manager to join our team. In this role, you will be responsible for developing and executing sales strategies that drive increased pipeline and revenue stream from both existing and new customers. You will work closely with the site delivery and client support teams for aftersales care. You will also be responsible for driving specifications with design consultants and tier 1 contractors. We are looking for a highly organised and confident communicator. It’s a bonus if you have pre-existing knowledge of the heat sector and the building services space.
About the role:
To excel in this role, you will need to be a strong advocate for our award-winning products and services. The successful candidate will use their skills and experience to develop and carry out sales strategies that help our business grow. As a Sales Manager, your job is to strengthen our brand’s presence in the market by growing technical specifications with design consultants and delivering on sales targets with a wide range of customers from local authorities, housing associations, tier 1 developers, mechanical and electrical contractors and esco companies in the Heat Network sector.
As part of a small team, you will have the freedom to manage your own workload and use your existing skills and experience to meet and exceed your goals.
We also need you to represent our brand at industry events and regularly meet with key stakeholders, both in person and online. Additionally, we expect you to stay informed about industry trends and best practices, continuously expanding your knowledge of our products, services, and the broader market.
Role requirements:
- Identify and pursue new sales leads and business opportunities within target markets.
- Build and maintain strong relationships with key stakeholders, including developers, property managers, energy consultants, and other industry partners.
- Represent Guru Systems at industry events, conferences, and client meetings to enhance brand visibility and strengthen partnerships
- Lead negotiations, close deals, and ensure contracts align with company objectives and profitability targets
- Oversee account management activities to ensure excellent customer service and long-term client satisfaction
- Use CRM systems to maintain accurate records of sales activities, customer interactions, and pipeline status
- Work closely with internal teams, including product, customer support, and marketing, to ensure alignment and deliver cohesive customer experiences
- Experience working independently in a small team
- Motivation for sales and a high energy level to match our growing industry
- Ability to manage multiple projects simultaneously and meet tight deadlines
- Strong empathy and the capacity to react calmly and efficiently in a scale-up environment
- Excellent interpersonal and presentational skills, with the ability to communicate clearly in written and spoken English
- A proven track record in achieving and exceeding sales targets
- Goal-oriented, self-motivated, and driven by results
Desirable criteria:
- Experience in working in the heat market or similar utility
- An understanding of construction (roles and responsibilities of key stakeholders in the construction process and construction project stages)
Benefits:
Reporting to the Sales Director, this is a full-time permanent role with 25 days’ holiday each year.
- Be part of a growing innovative business and help shape the future of energy
- Collaborative, flexible, and friendly environment
- Private Medical Insurance with Aviva on passing probation (which includes dental and optical benefits)
- 5% pension with Royal London matched by Guru
- 1 added annual leave day from year 2 (capped at 5 days)
- Personal development budget of £1,500 per year
- Quarterly company and team social
- Cycle to work scheme
- Employee referral scheme
- Perkbox with employee assistance programme
- 2 Volunteering days annually
- To our loyal Gurus (1+ years) we offer work from anywhere for one month of the year
About Guru:
At Guru Systems you can be part of a team developing heat network metering and billing technology that is radically reducing carbon emissions and making energy systems more transparent and lower cost.
Moving to low-carbon heat is the biggest challenge in the transition to a net zero emissions future. Our technology helps to accelerate this transition. We capture data, provide analytics and enable remote configuration of the heating systems we monitor. Our technology changes the future of heat for the better.
How to Apply:
Interested candidates are invited to submit their CV and a cover letter detailing their experience and why they are a good fit for this role to soulla.paphitis@gurusystems with the subject line “Sales Manager” or via this link.
Product Support Manager
Location: London (Hybrid)
About us
At Guru Systems you can be part of a team developing heat network metering and billing technology that is radically reducing carbon emissions and making energy systems more transparent and lower cost.
Moving to low-carbon heat is the biggest challenge in the transition to a net zero emissions future. Our technology helps to accelerate this transition. We capture data, provide analytics and enable remote configuration of the heating systems we monitor. Our technology changes the future of heat for the better.
The opportunity
Are you passionate about being a client advocate? Can you work across teams, delivering through others to find solutions for B2B clients? Do you have a technical aptitude and are interested in software and wireless Internet of things technology? Are you a proactive problem solver that keeps a cool head in a fast paced environment? Are you driven by reducing carbon?
We are looking for a Product Support Manager to join our Client Services team. You will partner with our clients, housing associations, local authorities, energy companies, metering and billing companies, to get the best value out of our software, Guru Pay and Guru Pinpoint.
As Product Support Manager you will become an expert in how our clients use our systems and work closely with our internal Product team. Some of the work will be routine but the role will also deliver a series of ad doc projects. You will provide client training, distil feature requests, navigate bugs and workarounds, support on user testing, support clients with implementation and data quality, oversee integrations with our systems and provide technical pre-sales support when needed. Ad hoc projects may also focus on internal efficiency gains.
About the role
Guru product expert
Become an expert in how our B2B clients utilise our Guru Pay and Guru Pinpoint software including how data is extracted from our hardware. Ensure that client data is accurately represented in our software. Support the Sales team where needed.
Client user advocate
Improve client engagement and satisfaction with our software to avoid churn by handholding clients and by providing engaging and effective training. Collate client and internal operations team feedback on bugs and new features and be the client advocate in prioritisation discussions with the Product and Engineering teams.
Network hardware connectivity
Consistent connectivity between our client’s properties and our databases via gateways, routers, 4G or ADSL lines is critical to the provision of up to date data. This role will provide oversight of these connections whether managed by Guru or our clients.
System integrations
Clients can use Guru’s API to draw data from our system into theirs. In addition, Guru can ingest data from non-Guru hardware into our Pinpoint software. This role will be responsible for the client-facing aspects of these integrations working closely with our technical engineering team.
Support
Work alongside the Support team to gather insights from Support tickets to improve the service we deliver to our clients and reduce the volume of Support. As a product expert, you will be familiar with all first line support queries and provide Support leave cover if needed.
Essential criteria
- Technical aptitude and interested in software and wireless Internet of things technology
- A strong client advocate
- A self starter
- Proactive problem solver focussed on driving through effective solutions including in escalated situations
- Active listener
- Keen attention to detail
- Great written skills
- Confident calling, meeting and training clients and keen to build strong relationships with them
- Thrives in a fast-paced environment. Agile and can navigate competing priorities.
- Actively manages risk, providing management with suitable visibility
- Always considering how to work smarter
- Ability to collaborate with and deliver through others, including when they are more senior
- Happy to learn from mistakes and ask for help, support and advice
Desirable criteria
- Support desk experience – first, second or third line
- IOT and wireless technology knowledge
- An understanding of metering/monitoring heat networks or similar utility systems
- Intermediate spreadsheet skills
Benefits
- Private Medical Insurance with Aviva on passing probation (which includes dental and optical benefits)
- 5% pension with Royal London matched by Guru
- 25 days holiday plus bank holidays
- 1 added annual leave day from year 2 (capped at 5 days)
- Personal development budget of £1500 per year
- Quarterly company and team social
- Cycle to work scheme
- Employee Referral scheme
- Perkbox with Employee Assistance Programme
- 2 Volunteering days annually
Junior Commissioning Engineer
Salary: £27,000 – £30,000
Location: Mostly on sites across London and the south of England and sometimes in the central London workshop.
Hours: Monday to Friday 09:00 – 17:30, sometimes you will be required to be on-site by 8 am.
About us
At Guru Systems you can be part of a team developing heat network metering and billing technology that is radically reducing carbon emissions and making energy systems more transparent and lower cost.
Moving to low-carbon heat is the biggest challenge in the transition to a net zero emissions future. Our technology helps to accelerate this transition. We capture data, provide analytics and enable remote configuration of the heating systems we monitor. Our technology changes the future of heat for the better.
The opportunity
Commission our cutting-edge automated meter reading (AMR) devices, the brains behind efficient utility data collection.
Configure Guru mesh hardware and routers, building the communication infrastructure that keeps data flowing seamlessly to our data centres via virtual private networks (VPNs)
Utilise advanced tools to create robust mesh networks, ensuring data travels securely from buildings to our Guru Pay and Pinpoint software.
Represent Guru with confidence, collaborating with mechanical and electrical subcontractors on new build projects and existing building upgrades.
As you progress, tackle remote and on-site challenges, conducting radio frequency (RF) surveys and troubleshooting to ensure optimal performance.
Essential criteria:
- Keen to learn from others and your own mistakes.
- Organised, self-sufficient and proactive as the role requires juggling multiple priorities.
- Happy to undertake repetitive tasks diligently to a consistently high standard, seeking to avoid mistakes.
- Technical aptitude, a calm head, tenacity, and a methodical and logical thinking approach to problem resolution.
- Computer skills (Google, Microsoft)
- Proficient in written and spoken English for client communications.
Desirable criteria:
- Some background in IP networking and VPN configuration either at an educational level or work experience.
- Any communications network qualifications
- Electrical and/or mechanical knowledge
- Experience in the energy sector including low carbon heat, heat networks in particular and utility metering.
- CSCS labourer, Site labourer qualification
- First Aid or other Health and Safety qualifications.
Benefits:
- Private Medical Insurance with Aviva on passing probation (which includes dental and optical benefits)
- 5% pension with Royal London matched by Guru
- 25 days holiday plus bank holidays
- 1 added annual leave day from year 2 (capped at 5 days)
- Personal development budget of £1500 per year
- Quarterly company and team social
- Cycle to work scheme
- Employee Referral scheme
- Perkbox with Employee Assistance Programme
- 2 Volunteering days annually
- Paid lunch when working on-site
How to Apply:
Interested candidates are invited to submit their CV and a cover letter detailing their experience and why they are a good fit for this role via this link.
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