Wholesale gas prices have risen sharply this winter and the impact on energy bills has been considerable. The price cap which protects customers who heat their homes using gas boilers had already risen by 12% in October, and will rise again by an unprecedented 54% from April. Despite the [...]
There’s a general misconception that local authorities will always choose a pay-as-you-go billing system for their residents living on heat networks. In fact, many choose credit billing. Some customers prefer to pay for the heat they use at the end of month, and for local authorities, credit billing can [...]
At the end of 2020, the Heat Networks (Metering and Billing) Regulations were updated. Included in the changes are two main deadlines: 27 November 2021 - The deadline to determine whether or not heat suppliers need to install heat meters in the dwellings they manage 1 September 2022 - [...]